Friday, March 31, 2023

NCAA Set To Probe Lufthansa Over Passenger Maltreatment

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The Nigerian Civil Aviation Authority (NCAA) revealed that investigation is ongoing of the alleged maltreatment of 200 Nigerian passengers aboard a Lufthansa Airline.


The General Manager of Public Affairs, Sam Adurogboye disclosed this in Lagos on Friday.

A Lufthansa flight LH566 flying from Frankfurt was to arrive on March 3rd, 2023 at the Murtala Muhammed International Airport, Lagos as a direct flight but changed route to Cotonou, Togo and flew to Malabo, the capital of Equatorial Guinea.

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200 Nigerians were aboard the flight that had 15 passengers destined for Malabo. The Lufthansa flight arrived at 2:00am on March 4th, 2023 instead of earlier slated March 3rd, 2023 at 5:45pm before flying to Malabo.

The pilot told passengers that the diversion was due to the closure of the Lagos airport.

Adurogboye said, the agency was curious about the development and seeks to investigate the decision to fly to Malabo first.

He clarified that no passenger had come forward to lodge any complaints but insisted that its necessary to seek the reason for the last minute decision.

“We only became aware of the incident yesterday (Thursday) and we have begun an investigation,” he said.

“We would like to know when, where, and why the passengers got such treatment and be sure of the steps to take.

READ ALSO: Panic As NAF Aircraft Crash-lands In Lagos Airport

“Although there are no witnesses yet, we have our consumer department begin their investigation into the matter. We would not also want to have our job done on mere sayings from third parties but from those involved.”


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 Photo credit: Getty

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